1. What is the estimated delivery time for my order?

Most standard orders are delivered within 7-15 working days after leaving our warehouse. We are not responsible for any delays caused by postmen.

 

2. Can I order online and pick up in-store?

We apologize, but all custom-made products can only be hand-crafted in China and will be shipped by air to you once completed.

 

3. Can I redeem more than one coupon/promotion offer?

We’re sorry that discount coupons cannot be combined. However, anyone can register as a distributor, and rewards and coupons can be stacked.

 

4. What payment options do you have?

We currently accept PayPal payments, and you can use debit or credit cards to pay.

 

5. Is my information secure from others?

We guarantee that we will not sell any customer information from our website.

 

6.Can I return a product that I bought online?

We accept returns within 30 days of delivery. Please contact customer service if needed.

 

7. What type of shipping services do you use?

We use international air express shipping to ensure your items arrive as quickly as possible.

 

8. Can I pay for faster shipping?

We do not offer expedited shipping. We process orders as quickly as possible to ensure prompt delivery.

 

9.How Long Will It Take to Ship After Ordering?

After placing an order, we need a few days to process it. Once your order leaves our warehouse, you will receive a tracking number via email. Most orders are delivered within 7-15 working days after packaging.